Lillian White, MD

Lillian White, MD
Internal Medicine 5068 W Plano Pkwy 100 Plano, TX 75093
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Excellent doctor. Has been my primary care physician for seven years.
by martha palmer xxx.xxx.74.154
July 06, 2016
We love Dr. White but her staff needs to rise to her level. Each contact with the staff has been painful. It seems as if they are much too busy to assist us. It took over two weeks to receive test results that was supposed to take a couple of days. We had to call the office for the results when we were told they would call us. It's very frustrating when you're waiting. It would be helpful to be able to speak with Dr. White but that's never possible.
by Anonymous xxx.xxx.77.174
February 05, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.4.22
November 07, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you and your circumstances at every appointment?
Yes
by Dalvin Ford xxx.xxx.180.10
March 20, 2013
I went in for pain in my knee. They referred me to get a x-ray. There was never a follow up call or scheduling to discuss a program, diagnoses or treatment. I called them to follow up on my x-ray and was not given any suggestions for treatment.
by Stephanie xxx.xxx.0.126
February 25, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.98.254
December 11, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.66.6
November 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.33.49
June 06, 2012
Did this provider prominently display their diplomas or business license?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's staff friendly?
Not Really
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 20, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
May 23, 2011
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