Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider remember you by name?
Sometimes, but not always
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions