GRACIELA MORENO, MD

GRACIELA MORENO, MD
GRACIELA MORENO, M.D., P.A. 10003 NW MILITARY HWY, STE. 2217 SAN ANTONIO, TX 78231
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.163.160
September 10, 2014
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They explained all the risks and benefits of my treatment options and in detail. All my questions were answered, and I felt a lot better about choosing a treatment plan. The teperature in the waiting area and office was fine. I was very comfortable the entire time. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I love Dr. Moreno and her staff!!!!!! The only complaint I have is that they aren't able to make next day appointments and they are closed on Fridays, which is the day I get off early from work, but none the less I will continue to see Dr. Moreno.
by Teresa xxx.xxx.14.50
July 12, 2013
Was this family doctor's staff friendly?
Friendly Enough
Did this provider listen to your input and concerns?
Yes
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.226.237
February 19, 2013
Was this family doctor friendly?
Extremely Friendly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by al44172 xxx.xxx.100.186
January 09, 2013
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.52.9
August 22, 2012
Were you able to relax during your appointment?
Yes
Did this provider use excessive foul language?
No
Did they follow up with you after your appointment?
Yes.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
August 19, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
August 08, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
May 10, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 18, 2011
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. They didn't display their qualifications. It made me nervous. Dr. Moreno & her staff treated me w/ negligence; more concerned about her money than my health. I left upset, angry & in tears w/ a BP approx. 183/86.
by MO
March 04, 2011
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