Javier Bocanegra, MD

Javier Bocanegra, MD
Community Family Medicine 1616 Callaghan Rd San Antonio, TX 78228
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was it easy to make an appointment with this provider?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.66.108
December 11, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.163.195
July 03, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you going to visit this provider again?
Without a doubt!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.66.108
May 28, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.200.13
February 20, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Without a doubt!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
by oscar xxx.xxx.252.22
January 23, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.128.197
December 05, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Debra Boyd xxx.xxx.207.30
March 27, 2012
Did this provider have reasonable prices?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
January 31, 2012
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Does this provider have helpful information available online?
No, just a basic listings page
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 27, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
July 26, 2011
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