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Andrew Hoover, MD

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Andrew Hoover, MD
(6 Reviews)
> Get Phone Number & Directions
PO Box 770 Rhome, TX 76078
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The young woman who answers the phone and is the first person one would meet needs stronger people skills. She comes off as unfriendly and not wanting to help. ....just my opinion from what we've experienced.
by patient of Dr. Hoover xxx.xxx.108.129
August 28, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by dld xxx.xxx.70.141
July 22, 2013
I wasn't greeted when I walked in the door. No one seemed to notice or care that I was there. The receptionist was rude, as was this physician. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. We are not going back to Dr. Hoover!
by TexasGal xxx.xxx.113.115
October 29, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
January 09, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
October 17, 2011
Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. There are times when I've been there, that I feel like they're favoring certain clients. It's not all the time, but I don't appreciate it when it happens. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by tammy garcia
April 27, 2011
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Map and Directions
PO Box 770, Rhome, TX 76078