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Russell Smith, MD

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Russell Smith, MD
(19 Reviews)
> Get Phone Number & Directions
5068 W Plano Pkwy Ste 224 Plano, TX 75093
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this provider show attention to detail?
Absolutely
by Wayne xxx.xxx.228.234
August 29, 2014
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.171.222
January 18, 2014
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Texan xxx.xxx.43.135
November 20, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.155.154
October 12, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff is very friendly and professional. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. The office was so old the equipment almost looked as if it were bought at a flea market. The nurse was as old as the equipment. Never will return. I'd rather have my physical assessed at a doc n the box.
by Mswort xxx.xxx.124.195
May 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.125.89
May 15, 2012
I felt well cared for from the time I first entered the office. Dr. Smith's staff is attentive and well trained. And I really appreciate Dr. Smith's attention to detail. Also, he has a really good sense of humor and was quickly able to put my fears at ease. I am so glad that I have finally found an experienced and caring physician!!!
by J J xxx.xxx.119.121
April 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by jbl xxx.xxx.155.146
April 18, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
January 30, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 12, 2012
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Map and Directions
5068 W Plano Pkwy Ste 224, Plano, TX 75093