Philip Caterbone, DO

Philip Caterbone, DO
2700 Pecan St W Ste 750 Pflugerville, TX 78660
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Value
4 star average for Value
Was this family doctor's staff friendly?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
February 16, 2012
Was it easy to make an appointment with this provider?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 12, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by nina
June 17, 2011
Were you able to relax during your appointment?
No, I was on edge
Did this provider have reasonable prices?
Yes
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
by Anonymous
April 25, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
March 16, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 03, 2011
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