Michael Mc Shan, MD

Michael Mc Shan, MD
1711 S Henderson Blvd Ste 300 Kilgore, TX 75662
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Staff
4 star average for Staff
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Does the provider's staff try to be helpful?
Yes
by Anonymous xxx.xxx.8.227
April 30, 2014
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.96.126
January 24, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous xxx.xxx.26.150
December 27, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider's office too cold?
No, it was fine
Does this family doctor use current and safe equipment?
Fairly current
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.228.62
September 16, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Lindsey xxx.xxx.209.138
November 20, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.213.201
November 01, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 07, 2011
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 27, 2011
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The office was very easy to locate. I didn't have any trouble finding it at all. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by D J Gill
March 23, 2011
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