Christopher Shelton, MD

Christopher Shelton, MD
Medical & Surgical Clinic 2021 N. MacArthur, Ste 350 Irving, TX 75061
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 14, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Diana Wilson
November 02, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was the waiting area spacious?
Yes
Was this family doctor's staff friendly?
Yes
by Anonymous
November 01, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider have reasonable prices?
Absolutely!
by Anonymous
October 24, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 14, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider have helpful information available online?
Yes
by Anonymous
September 05, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
August 19, 2011
I will definitely refer my friends and family here. They were great and I think more people should know about them. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Jerry B
August 16, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Linda Vera
August 16, 2011
Did this provider use excessive foul language?
No
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office clean?
Yes everything was neat and sterile
Are you going to visit this provider again?
Without a doubt!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
August 09, 2011
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