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Jeffrey Mason, MD

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Jeffrey Mason, MD
Medical & Surgical Clinic
(19 Reviews)
> Get Phone Number & Directions
2021 N. Mac Arthur Blvd. Ste 325 Irving, TX 75061
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
HE ALWAYS GOES OVER BEYOND THE CALL OF DUTY.
THATS WHAT MAKES HIM SO GREAT. HE MAKE YOU FEEL BETTER WITH MEDICINE HE PRESCRIPT. AFTER HIS DIAGNOSE.
GOD BLESS YOU DOC. stick around, there s a lot of us that need you for a long long time. thank you for being there for me.
by JOHN B. CRUZ xxx.xxx.240.206
September 30, 2014
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this family doctor answer all of your questions?
Yes
by Anonymous xxx.xxx.196.242
February 06, 2014
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this family doctor answer all of your questions?
None of my questions were answered
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Mister xxx.xxx.121.83
November 25, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.94.214
October 24, 2013
This was my first visit and my last to this physician. I went because I've recently moved to the area and needed a Dr, I asked Dr Mason if I needed to sign a release so he could get my old records and he wasn't interested. I also needed a refill on the only medicine I take that is prescription, a sleeping pill I take a couple of times a week, and he didn't want to fill it, he wanted my OB Dr to do it. He made me feel like a drug abuser, told me several times not to call him for refills. Also told me if I hadn't heard about my lab work in 7-10 days that I needed to call and remind him to look at it?? I left feeling very confused and frustrated.
by LB xxx.xxx.252.27
September 12, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.14.130
July 31, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.140.243
July 26, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.235.139
March 31, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.16.1
November 19, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Roberto Soliz xxx.xxx.105.80
October 22, 2012
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Map and Directions
2021 N. Mac Arthur Blvd. Ste 325, Irving, TX 75061