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Regina Capili, MD

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Regina Capili, MD
Grapevine Medical & Surgical
(15 Reviews)
> Get Phone Number & Directions
1501 W Northwest Hwy Grapevine, TX 76051
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Not really
by Anonymous xxx.xxx.84.20
October 21, 2014
solved my issue !!! that my regular doctor could not
by frank rosner xxx.xxx.93.164
August 20, 2014
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous xxx.xxx.169.66
July 01, 2013
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this family doctor to others?
If I Had To
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.95.102
May 23, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider treat every client equally?
Sometimes, but not all the time
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.193.253
May 21, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.69.252
March 03, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by BONNIE BALLARD xxx.xxx.94.4
February 08, 2013
Was this family doctor's staff friendly?
Yes
Was this provider late to your appointments?
No, they were on time
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.153.37
October 12, 2012
As far as Dr. Capili goes, she was pretty good but the appointment felt rushed. It's the unprofessional office staff that needs a complete overhall (other than the nurse/aid). The front desk staff barely gave me any information and I'm going to have to do my own research to get my questions answered. Their staff was not friendly, and didn't go out of their way to make me feel welcome. If you call with a question, don't expect a call back! Complete waste of time/copay. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished. I never had my problem resolved and never got a return phone call since the whole office was on vacation the following week and didn't bother following up with me to see how I was feeling before leaving for vacation. That would've been important information to tell a patient that was in pain/discomfort. So I had to wait yet another week in pain. How awesome was that? (Sarcasm) I kind of just felt like another number. I would never visit them again. I was very disappointed and never got any of my calls returned.
by Unsatisfied xxx.xxx.185.10
July 10, 2012
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor's staff friendly?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 25, 2011
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Map and Directions
1501 W Northwest Hwy, Grapevine, TX 76051