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Becky Personett, MD

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Becky Personett, MD
Family Doc
(5 Reviews)
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4421 Edgar Park Ave El Paso, TX 79904
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
2.5 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
3 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 03, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer flexible appointment times?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 12, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Be
October 04, 2011
The chairs they had in the waiting room were horrible. I was so uncomfortable; I wish they had put more thought into patient comfort. It takes them forever to get back to me. I never get my questions answered within a reasonable time period. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. I would never send my friends or family here. My experience here was truly horrifying.

Dr. Personett has a smug, arrogant attitude. She did not listen at all. Instead, she typed on her computer the entire time I was in her office. I have documented, disc herniations in my back with complications from several procedures. I would talk for five seconds, she would tell me to be quiet in the middle of a sentence and her office was about 90 degrees. Extremely uncomfortable and unpleasant. Then after enough horrible time passed sitting in her office, feeling uncomfortable and not being listended to, she commences to tell me something non-helpful and says she will not prescribe something for pain- noting that doctors cannot prescribe narcotics unless your spine is ripped out or the big, bad DEA will send them to prison for the rest of their lives. Folks, I'm NOT a drug seeker, please. I had been in desperate pain for days, this is why I made an appointment. She prescribes an anti-depressant to me for excruciating pain and writes in my records I "begged" for pain medication. That's laughable. I did nothing of the sort. Luckily I found a much better doctor with better credentials to help me who did without any of the drama of this woman.

By the way, she was 40 minutes late in seeing me and her waiting area is small, cramped, hot and miserable. Avoid this place like the plague.
by Matthew
October 01, 2011
I'll definitely be going back. I didn't have a bad experience. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I got an appointment quickly. I've never had to wait too long.
by Gloria
May 18, 2011
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Map and Directions
4421 Edgar Park Ave, El Paso, TX 79904