They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I'll definitely be going back. I didn't have a bad experience. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.