James Terry, MD

James Terry, MD
Mid-Cities Family Care 3024 Highway 121 Bedford, TX 76021
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.69.60
February 14, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider listen to your input and concerns?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
November 29, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The office was easy enough to find. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Susan
July 05, 2011
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
March 13, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 02, 2011
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