Sandra Nieto, MD

Sandra Nieto, MD
Tandi Medical Center, P.A. 10607 Liberty Field, Suite 103 San Antonio, TX 78254
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
The staff here could have been a lot more friendly, considering this is a family doctor. I did not feel very welcome. Their office was very quiet, but I was the only one there. They made sure every question and concern I had was addressed. They are not the friendliest doctor in the world, but they are nice enough. I can't really complain about their bedside manner, but this was a very routine visit. What made my first and only visit extremely frustrating is that they could not give me a receipt except for the sales receipt. Every, single other doctor that I have been to in the 22 years that I have been an adult can give you SOMETHING that shows what you were treated for. I needed this for insurance reimbursement. So, they told me their billing office could MAIL me something. When I called their billing office, they couldn't help me either saying that they have to wait for the doctor to send the info. Ridiculous!!!!!!!!!!!!!!!!!!!!!!!!!!!
by Unhappy patient xxx.xxx.150.243
November 21, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Without a doubt!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.246.220
April 17, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you experience unnecessary pain during your visit?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.9.140
April 16, 2013
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office too cold?
No, it was fine
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.147.228
April 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anna xxx.xxx.2.149
August 24, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 27, 2011
Love this doctor and all the staff. This is the first time I have found a practice where I love everything about it!!! No need to settle for second best here.
by LM
December 14, 2011
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