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John Frederick, MD

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John Frederick, MD
South Austin Family Practice
(6 Reviews)
4534 West Gate Blvd Ste 108 Austin, TX 78745
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
February 29, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have reasonable prices?
Absolutely!
by Anonymous
February 18, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider have helpful information available online?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 29, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I have already sent so many people here. They truly deserve more recommendations than I can give! They paid close attention to me and all of my questions were answered. They have really great customer service here. They always put their customers first, regardless of the situation.
by annoynomous
January 02, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this family doctor use current and safe equipment?
Yes
by Anonymous
July 07, 2011
They do treat each other with respect from what I have seen during my visits with them. The staff for most parts have been great. Although I did have 1 instance in which my prescriptions were called to the wrong pharmacy and no one caught the mistake until the very next day when I was following up on it again. The unfortunate thing is that it happened the one time that I was in excruciating pain. This was not the time to make mistakes. What was so upsetting is that I called in 3 times and each time I was told it is done but no one went the extra mile to check where and Of course I assumed they were doing it right. I was not in my full senses or I would have asked where and not assume it was done correctly. I do want to point out though that I still trust in them because to err is human and it has been the only time over the years I have been with Dr. Fredrick.
by Cris
May 02, 2011
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Map and Directions
4534 West Gate Blvd Ste 108, Austin, TX 78745