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Keith Wilkerson, MD

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Keith Wilkerson, MD
(26 Reviews)
> Get Phone Number & Directions
3150 Matlock Rd Ste 409 Arlington, TX 76015
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Dirty offices, rude, incompetent staff (tattooed up like bikers), no respect for patients' time, and I've spent in excess of two hours past the scheduled appointment time in the waiting room. Wilkerson used to be a good doctor, but over time, has become an absentee business owner - you will actually see a nurse practitioner. I've had them misdiagnose ailments, refuse to fill prescriptions, refuse to provide medical records and notes when needed, and last but not least, their incompetent phlebotomist (who has body odor like a sack of rotting onions) has bloodied and mangled my arm on two different occasions trying to draw blood, finally sending me to a lab down the street where the job was done promptly with no problem whatsoever. If you're seeking friendly, reliable, professional medical attention, trust me, you want to steer clear of this practice.
by Brian Burns xxx.xxx.217.26
January 05, 2021
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
by Anonymous xxx.xxx.106.183
April 07, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by mcleod xxx.xxx.77.210
January 20, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.74.112
July 05, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.165.55
December 27, 2012
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem irritated to be working with you?
No, they were polite
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.4.24
December 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.122.89
July 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.24.246
March 21, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Friendly Enough
by Anonymous
March 02, 2012
Was this family doctor friendly?
Extremely Friendly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 10, 2012
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Map and Directions
3150 Matlock Rd Ste 409, Arlington, TX 76015