Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider give unbiased advice?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to find parking at this provider's office?
Yes, it was convenient