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Hans Sander, MD

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Hans Sander, MD
Capitol Dermatology Assoc
(7 Reviews)
> Get Phone Number & Directions
11410 Jollyville Rd Ste 2101 Austin, TX 78759
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.107.132
June 05, 2012
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
October 22, 2011
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous
October 11, 2011
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
October 05, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
April 29, 2011
I was a patient of Dr. Sander's for about 2 years. Dr. Sander himself is a nice doctor, and I had no problem with him. The problem is with his office staff and their policies. Their administrative staff is often rude and inconsiderate. When my husband and I had to change dermatologists as a result of a change in our insurance provider, I requested a copy of our medical records. I was told that they would charge me $25 EACH to give us copies of OUR records... for services that WE paid for. This is definitely out of the norm from the dozens of other doctors that we have seen over the years. So I would definitely recommend that you find a dermatologist whose office staff is cordial and professional, and whose office policies do not punish the very people who give them their business - THE PATIENTS!

I am currently seeing Dr. Rhodes at Westlake Dermatology, and their staff/policies are completely fine.
by caparkes
June 30, 2009
Not only I have to wait almost 2 months for an appointment, but I had to wait an additional 2 more months before I could start my treatment. Don't get me wrong; Dr. Sanders is an excellent dermatologist, very informative, approachable & great patient care. The problem in this office is the incompetence of the staff. The front desk was OK. The nurses did not seem like they knew what they were doing. I was always getting the wrong information from the nurses, or they were telling completely different instructions than Dr. Sanders; reasons why my treatment kept getting delay.
by ARRTX
February 03, 2009
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Map and Directions
11410 Jollyville Rd Ste 2101, Austin, TX 78759