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Francisco Moreno, MD

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Francisco Moreno, MD
(10 Reviews)
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501 20th St Ste 201 Knoxville, TN 37916
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did you feel safe in this provider's care?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.12.18
October 10, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous xxx.xxx.136.139
September 06, 2013
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.13.121
August 12, 2013
Was this ENT otolaryngologist's staff friendly?
Yes
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to relax during your appointment?
Not really, I was a little uneasy
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous xxx.xxx.182.127
June 03, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.86.91
August 16, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 31, 2012
Would you recommend this ENT otolaryngologist to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous
October 06, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They diagnosed my condition very quickly. I felt better as soon as I left. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Jperfect
September 30, 2011
I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I will definitely refer my friends and family here. They were great and I think more people should know about them. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by R. W.
June 16, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They made the extra effort to make sure every question and concern I had was addressed. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Norma Wheeler
March 11, 2011
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Map and Directions
501 20th St Ste 201, Knoxville, TN 37916