Directory > Providers > Doctor > Pediatrician > TN > Chattanooga > Karla Garcia, MD > Reviews

Karla Garcia, MD

Nearby

Pediatricians

CHI Memorial Pediatric Diagnostic Associates

Chattanooga, TN

CHI Memorial Pediatric Diagnostic Associates

Chattanooga, TN

CHI Memorial Pediatric Diagnostic Associates

Chattanooga, TN

CHI Memorial Pediatric Diagnostic Associates

Chattanooga, TN
Get Featured on Wellness.com > Learn More
Karla Garcia, MD
T C Thompson Childrens Hosp
(2 Reviews)
> Get Phone Number & Directions
910 Blackford St Chattanooga, TN 37403
Add a Review

Consumer Feedback

(2 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
The office staff at this office is completely incompetent. My child was sick on a Friday and I called in the morning and had to call back several hours later because no one called. The receptionist told me my call had been forwarded to a doctor who was not there. I got no apology and I was then told it was too late to bring my child in to be seen.

I waited until Monday and I was told I could bring her in anytime betweeen 9-11 or 1-3. I drove 45 minutes to arrive at about 10:40 only to be told by the receptionist that they were going to stop taking patients early because they were too busy. She told me I could come back after 1pm (I have a 2 year old and that is the middle of nap time, and I live 45 minutes away), or I could take my child to the ER! She was not sick enough for the ER and I insisted they see her. I have never been treated so badly by an office staff.

Every time I have dealt with this office it has been a problem. No appointment ever takes less than 2 hours. The time I spent waiting in the waiting room was far less than waiting in a room for a doctor. They changed my appointment on me without making sure it was a convenient time first and sent the letter in Spanish to notify me. Obviously assuming based on my last name.

The doctors are fine, but I always feel rushed once they finally get to our room. My child has never been mistreated and I have always been pleased with the demeanor of the nursing staff.

I will most certainly never take my child back simply because they are so disorganized and the office staff is rude and unprofessional.
by Livia
February 09, 2012
Did you feel safe in this provider's care?
Yes
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
January 10, 2012
Add a Review
Map and Directions
910 Blackford St, Chattanooga, TN 37403