Robert Ferland, MD

Robert Ferland, MD
Comprehensive Family Health 2102 Park Plaza Dr Springfield, TN 37172
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Expertise
5 star average for Expertise
Value
5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Absolutely
by Anonymous xxx.xxx.58.52
September 16, 2014
Would you recommend this family doctor to others?
I Already Have
Was this provider compassionate to you and your situation?
Yes
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Reece xxx.xxx.3.204
March 08, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.170.33
January 08, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by mamawithbusylife xxx.xxx.147.208
December 19, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
October 27, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 11, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 02, 2011
Would you refer this provider to a family or friend?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
March 22, 2011
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