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Steven Johnson, DO

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Steven Johnson, DO
Rocky Top Medical CT
(15 Reviews)
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1105 Oak Cluster Dr, Rocky Top Medical Center Sevierville, TN 37862
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.135.208
January 14, 2014
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider offer flexible appointment times?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.95.187
May 16, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.116.145
January 21, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this family doctor use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Tom xxx.xxx.200.3
October 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.203.224
May 04, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
January 04, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
No
Did you experience unnecessary pain during your visit?
No
Was this family doctor's staff friendly?
Yes
by Anonymous
January 03, 2012
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by John B.
December 08, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
September 25, 2011
I've been a happy patient for 15 years. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They always made sure that I wasn't in any pain. I got an appointment quickly. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Pleased Patient
August 08, 2011
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Map and Directions
1105 Oak Cluster Dr, Rocky Top Medical Center, Sevierville, TN 37862