Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.