Steven Civiletto, MD

Steven Civiletto, MD
Jervey Eye Group 674 Fairview Rd Simpsonville, SC 29680
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They broke my frames and refused to make good on them. very unprofessional and rude. They need to work on thier customer service. I will never return to this office. very unsatisfied....
by Anonymous
January 18, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider have reasonable prices?
Yes
by Anonymous
December 09, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous
November 08, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 07, 2011
Was this provider's staff friendly?
Friendly Enough
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
September 27, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 30, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 19, 2011
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