The waiting room had TV's, toys and magazines. It was pretty well-stocked and my child did not get bored. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.