Robert Robinson, MD

Robert Robinson, MD
233 Calhoun St Charleston, SC 29401
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
** Some may say Im biased writing this review.. I will only write based on a medical stand point**
Dr. Robinson and his wife have been in my life since I was a young girl. He was my mothers doctor and delivered my little brother 22 years ago. The many years my mom had to take 3 of her children to her gyno appointments (Which he always made time for or fit her in.) he and his staff always made us feel at home and like family. Then some years later my sister and I started seeing him as his patients. He has also delivered 3 of my sisters babies as well. This man has always told it like it was... Never sugat coated anything. He has always made us feel like we were important to him. His wife always did too. As far as Having to wait to be seen.. Well he is also an OB which means he could be delivering a beautiful new baby. Which he has no control over and is far more important than any of our appointments. If he wasn't delivering a baby he would be at the office.. As this man is 100% dedicated to his patients. Also as far as his office being "messy" or unorganized... We must keep in mind how long he has been in that same location and also what a busy man he is. As far as his staff picking up or organizing. Can't speak on... But will say they've always found my files and I've never experienced any mishaps. If it works smoothly for them and meets dhecs requirements. Which it always had then Im ok with how it is. This man would do anything he can to help you. He's a great big teddy bear and Is a great doctor. The only reason I stopped seeing him was because I moved. If I still lived even the 45min ride away from downtown. He would be my doctor until he was done practicing. With all that said... And after reading others reviews. I wish some people would have an open mind and an open heart. Look from every angle. He truly is a one in a million type of doctor.. That honestly cares.
by Nichole Fisher xxx.xxx.50.104
March 14, 2019
If zero stars was an option for Womens Primary and Dr Robertson, I'd give them a negative 5.

I started my pregnancy with a call to Dr Robertson's office downtown Charleston. When I arrived the place looked ransacked. I'd expect a Dr office to have a standard of cleanliness but this place clearly had none. I met with what I think was a nurse who had me sit at her desk which was covered in paper, pens, notes, etc, to answer questions. When I completed the questions she took my blood... at her desk, without gloves or sanitizer using tubes and the needle that was sitting on one of the afore mentioned papers.

After my checkup I was ushered into Dr Robertsons "office" which looked like a room from hoarders. Aside from being totally creeped out, I was told not to exercise (low risk and was roughly 7 weeks) because it would cause a miscarriage. After this experience I decided I would NEVER see Dr Robertson again.

Flash to almost 12 months later, I receive a call from a collection agent for Womens Primary for an outstanding FIVE DOLLARS!! This was actually paid, check cashed and I was never contacted about late payment. After receiving a call from the collection agent and providing the payment information, I contacted Womens Primary. I explained what happened, that I was in collections but the payment had already been made, and a woman asked for my name & number to pass along to billing. I asked if I could be transfered or given the number of the billing department and was told she didnt know it but would have to walk my message over.

Overall in complete amazement of the total lack of professionalism & competence of this hack Dr office. Steer clear!!!
by miranda xxx.xxx.223.210
March 22, 2017
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.123.101
September 19, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Not really, some questions went unanswered
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by LISA xxx.xxx.199.250
March 19, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.159.72
October 30, 2012
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. From my experience they never used foul language, instead they are polite and courteous. They are helpful with anything I need. The staff are able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Mrs. Cooper
January 24, 2012
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by TANYA
December 29, 2011
Did this provider rush your appointment?
No
Would you refer this provider to a family or friend?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 26, 2011
The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. They scheduled me for multiple ultrasounds because of miscommunication. Totally unsanitary! Staff was completely rude and knowledgeable of their job. They set me up for a morning appointment which was convenient for me and the DOCTOR didn't even show up for 2 hours! The other girl in the waiting room with me told me this is a regular thing, and also they can't keep staff, and what staff is in the office is totally confused. never again. When I tried to get my OBGYN switched it took them WEEKS to send my chart to my new doctor.
by Jane Doe
October 25, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't. They made sure to find out about my obstetric history and every pre-existing condition before my appointment. This made the examination go a lot faster. They are always prepared for my appointment and remember everything about me.
by Shantel Cobin
May 12, 2011
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