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Melody Franks, MD

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Melody Franks, MD
Lakeside Family Medicine
(8 Reviews)
> Get Phone Number & Directions
4190 Highway 24 Anderson, SC 29626
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.0.212
January 15, 2014
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. The office was very easy to locate. I didn't have any trouble finding it at all. Dr. Franks spent plenty of time with me and never seemed rushed. She is genuinely interested in my overall health and I have complete confidence in her abilities.
by PaladinSC xxx.xxx.66.203
August 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.162.65
March 12, 2012
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider answer all of your questions?
Some were answered
by Anonymous
February 06, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
August 08, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 24, 2011
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
May 09, 2011
Does this provider have helpful information available online?
Yes, but very little
Did they follow up with you after your appointment?
Yes.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 15, 2011
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Map and Directions
4190 Highway 24, Anderson, SC 29626