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Andrew Shapiro, MD

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Andrew Shapiro, MD
Associated Otolaryngologists
(41 Reviews)
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34 NorthEast Dr Hershey, PA 17033
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They always take that extra step to make me feel special. I always enjoy my appointments here. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I was happy to see that their office equipment was in good shape. I felt like everything was up to date and met safety standards. Instead of just recommending surgery right away I was presented with many treatment options here. I knew if I had to get surgery, it would be their last resort. Their prices were very fair. The level of care you get for the price is outstanding.
by Patti Wise
May 31, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 26, 2011
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 23, 2011
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
May 16, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 07, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
April 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider rush your appointment?
Not too much, but somewhat
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
April 11, 2011
Does this provider give unbiased advice?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider prominently display their diplomas or business license?
Yes
Did this provider rush your appointment?
No
by Anonymous
April 03, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider prominently display their diplomas or business license?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
March 30, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
March 03, 2011
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Map and Directions
34 NorthEast Dr, Hershey, PA 17033