Michael Harkness, MD

Michael Harkness, MD
Wade-Townend Pediatric Assoc 255 W Lancaster Ave Ste 330 Paoli, PA 19301
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Consumer Feedback

(51 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did you experience unnecessary pain during your visit?
No
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 14, 2011
Whenever I asked them for more information about anything, they were happy to take the time to give me as much information as I wanted. They made me feel like every question I had was important. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. My child absolutely loves Michael Harkness, MD. They are so kid-friendly and act like my child's best friend. This doctor has great bedside manner.
by Kelli Czajkowski
September 05, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 28, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 04, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
No, it was fine
by Anonymous
August 02, 2011
Would you recommend this pediatrician to others?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 28, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
by Anonymous
July 12, 2011
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 08, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
July 01, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
June 07, 2011
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