Abel Gonzalez, MD

Abel Gonzalez, MD
2299 Brodhead Rd Bethlehem, PA 18020
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Consumer Feedback

(60 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this psychiatrist ever condone negative behavior?
Somewhat, it definitely wasn't discouraged
Were you able to relax during your appointment?
No, I was on edge
by Anonymous
December 13, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Would you recommend this psychiatrist to others?
I Already Have
by Anonymous
November 13, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was the waiting area spacious?
No, but I can always find a seat
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 31, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
October 20, 2011
Did this psychiatrist rush your appointment?
Yes, I felt like an annoyance!
by Anonymous
October 03, 2011
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. I was kind of surprised that they left me alone during my consultation for quite awhile. It wasn't that long, but it was still kind of annoying.
by Anonymous
October 02, 2011
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.
by Anonymous
September 29, 2011
Was this psychiatrist late to your appointments?
Yes, it ruined my schedule for the entire day
Does this psychiatrist promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this psychiatrist's staff friendly?
They did what I asked, but not a bit more
by Anonymous
September 14, 2011
It was so difficult to get an appointment with them. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly the receptionist treated me. The doctor is fine, but the receptionist is rude, inconsiderate, short and very obviously agitated EVERY time I have had to deal with her (via telephone, in person etc). Because of her I am going to have to find a different doctor
by Anonymous
August 23, 2011
Was it easy to make an appointment with this psychiatrist?
Yes
by Anonymous
August 15, 2011
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