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Brian Kelly, MD

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Brian Kelly, MD
(10 Reviews)
> Get Phone Number & Directions
21 Industrial Blvd Ste 205 Paoli, PA 19301
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Well I would love to return to Dr. Kelly, but because Rene his front desk receptionist was so rude and mean to me on the phone, he has lost his patient. I called to request some paper work 1) she was confused- why do you work there if you don't know what you are doing 2) because she was so confused she was completely rude to me and my doctor I will never return to this doctor again because of her. I hope she gets fired she is obviously a miserable person with no sympathy and caring bone in her body. She should go work somewhere else where less people skills are required. Rene you are a mean person. Hope Dr. Kelly reads this review and tells you good bye....you are a bad look for his clinic.
by DM xxx.xxx.10.133
August 07, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.100.156
October 11, 2013
Was this provider's staff friendly?
Not Really
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.152.50
September 05, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.47.43
May 01, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were the waiting room chairs comfortable at this provider's office?
Not really
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by kevin xxx.xxx.67.94
January 09, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this neurologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.40.4
December 18, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.164.120
June 27, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.34.241
June 18, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider late to your appointments?
No, they were on time
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the waiting area spacious?
Yes
by Anonymous
January 10, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
April 04, 2011
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Map and Directions
21 Industrial Blvd Ste 205, Paoli, PA 19301