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Joseph Trojak, MD

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Joseph Trojak, MD
Westtown Valley Medical Assoc
(59 Reviews)
> Get Phone Number & Directions
1646 W Chester Pike Ste 12 West Chester, PA 19382
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
June 23, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
June 23, 2011
Did you feel safe in this provider's care?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
June 23, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Absolutely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 31, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They never left me for an extended period of time and I never felt ignored.
by Emily Zimmerman
May 19, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
May 11, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider late to your appointments?
No, they were on time
by Anonymous
March 25, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
March 24, 2011
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Map and Directions
1646 W Chester Pike Ste 12, West Chester, PA 19382