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Joseph Trojak, MD

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Joseph Trojak, MD
Westtown Valley Medical Assoc
(59 Reviews)
> Get Phone Number & Directions
1646 W Chester Pike Ste 12 West Chester, PA 19382
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was it easy to make an appointment with this provider?
Yes
Does this provider use current and safe equipment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 24, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider use current and safe equipment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
June 24, 2011
I will definitely recommend them to people I know. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I was very impressed with their advanced and sophisticated equipment. You can tell they only want the best for their patients.
by Debbie Myers
June 24, 2011
This is the best doctor I have ever visited. He is personally concerned about your health and very sincere about it. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Benny B. Ellis Sr.
June 24, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
June 23, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
June 23, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 23, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 23, 2011
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by Jason
June 23, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you experience unnecessary pain during your visit?
No
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 23, 2011
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Map and Directions
1646 W Chester Pike Ste 12, West Chester, PA 19382