Erin Fly, DO

Erin Fly, DO
Quakertown Medical Assoc 1021 Park Ave Quakertown, PA 18951
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr. Fly is a very pleasant, personable physician. However, I expect an annual physical exam to be complete and not just a stethescope to my heart and lungs. I said my ear hurt at times, so she looked in one ear, but not the other. She commented that my eardrum was inflamed and had fluid in the middle ear, but didn't recommend or offer any advice or treatment. This is a practice of six physicians, but when I needed a few stitches on my thumb [during office hours], they told me to go to the ER because they don't do even minor suturing. An emergency room would have charged a bundle [including a $175 co-pay] so I went to a physician with a walk-in practice and had my thumb sutured for my $20 co-pay.. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. They are always quick to say, "go to the emergency room," for medical care need even during office hours if their schedule is full. I had blood work done one time and I didn't learn until my next annual exam that I had abnormal test results. That's not good.
by Susan G. xxx.xxx.39.12
February 02, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Penny Hotchkiss xxx.xxx.8.200
October 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.139.253
September 08, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider give unbiased advice?
Yes
by Anonymous
September 16, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. She (Dr. Fly) is very easy to talk to about any medical issues as they arise in a personable nature. Despite having chronic pain issues, she dones't just give up on me as other doctors have.
by Tammie
September 11, 2011
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