When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. In addtion all of the nurses and staff that I have to work with are extremely professional, informative and helpful. The entire staff they have are great to work with!!!