Robert Barnes, DO

Robert Barnes, DO
East Penn Medical Practice 723 Chestnut St Emmaus, PA 18049
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Doctor Barnes is very nice and attentive. However, i have given 3 stars because they require follow up visits constantly - even when you no longer have any problems. This is an inconvenience and an unnecessary cost on patients, and insurance companies. Their receptionists have also been a bit impatient in their interactions.
by Suzy xxx.xxx.88.183
July 16, 2015
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.86.112
February 06, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.118.26
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.155.100
May 31, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Yes
Was this general practitioner's staff friendly?
Yes
by Anonymous
January 20, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 14, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
July 12, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back.
by bernie
July 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
June 20, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too cold?
No, it was fine
by Anonymous
May 25, 2011
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