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Matthew Astroff, MD

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Matthew Astroff, MD
Mainline Gastroenterology
(11 Reviews)
> Get Phone Number & Directions
255 W Lancaster Ave Ste 332 Paoli, PA 19301
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Friendly Enough
Did this doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
Yes
Does this provider welcome questions?
Yes
by Anonymous xxx.xxx.11.158
October 29, 2014
I have no problem with the colonoscopy or the doctor, but calling the office to get information is terrible. No answer, always the message " High call volume " so I leave a voice mail and email and receive no feedback. I have my procedure on Wednesday, this is Monday and I have not received any information on what to take or where to get the substance that cleanses my GI tract for the operation. Also I do not know where to report.
by Tom Watson xxx.xxx.161.182
September 08, 2014
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this gastroenterologist's office?
They were average
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.185.124
April 10, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider rush your appointment?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.108.76
November 02, 2012
Was this gastroenterologist friendly?
Yes
by Anonymous xxx.xxx.135.230
October 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.25.243
April 04, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you going to visit this provider again?
Without a doubt!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 19, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 13, 2011
Were the waiting room chairs comfortable at this gastroenterologist's office?
They were average
Would you recommend this gastroenterologist to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 19, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
April 25, 2011
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Map and Directions
255 W Lancaster Ave Ste 332, Paoli, PA 19301