Hugh Palmer, DO

Hugh Palmer, DO
Mount Rose Family Practice 2678 Mount Rose Ave York, PA 17402
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4.5 star average for Recommended
Staff
4 star average for Staff
Value
5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider promptly return your phone calls?
Yes
Would you recommend this family doctor to others?
Yes
by Anonymous xxx.xxx.106.233
February 03, 2014
Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. I was still pretty unimpressed with their phone etiquette.
by Bob xxx.xxx.145.137
March 08, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by bob xxx.xxx.146.123
January 08, 2013
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