The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I was given a polite greeting when I walked in. It was nice to be acknowledged. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.