Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Were you able to relax during your appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider welcome questions?
Yes, they don't mind answering my questions