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Louis Heyl, MD

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Louis Heyl, MD
Genesis Medical Associates Hey L & Shoenthal Family Practice
(26 Reviews)
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1020 Center Ave Pittsburgh, PA 15229
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
I go to Genesis Medical Associates (Dr. Heyl) in West View PA, 15229. I usually see a P.A. On New Year's Day 2017. I had been up the night before having difficulty breathing, and coughing hard as to make me vomit, I refused to go to the E.R. because usually when I do that they look at me like I'm an Alien case in point. I have tinnitus, well it got so very LOUD one day, I was frightened something more may have been wrong so I did go the E.R. BIG MISTAKE!!!!!!!! And they actually had the nerve to test me for a battery of illegal drugs as though they couldn't believe me and I was on a wild trip or something. Well getting back to Dr. Heyl my husband called the office in West View early on New Year's Day we knew it would be closed but maybe we could speak to the MD on call. My husband was told that it was Dr. Heyl, well I felt a bit of relief, but that was short lived when til this day 01/03/2017. Dr. Heyl nor anyone from his office has called back. I have been using the inhaler his P.A. gave me but still wheezing and having trouble breathing. You know I'm glad this happened Dr. Heyl has made my decision so much easier, leaving this practice won't feel so bad now. Good luck to all the others that decide to stay and continue to give this practice wonderful reviews. Have a blessed New Year!
by Nancy Drozinski xxx.xxx.21.208
January 03, 2017
I've been a patient here since I was a baby, and the doctors are wonderful. However the reception staff and some of the aides have been terribly rude at times and it's made me question my decision to return. The recent schedule changes- closing on Fridays, reserving the afternoon schedule for same-day appointments only- have also made it difficult to make an appointment as I work in the morning/early afternoon and can't miss work.
by E xxx.xxx.4.7
July 10, 2015
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were the restrooms clean at this provider's office?
Yes
by Anonymous xxx.xxx.249.121
August 28, 2014
I'm a young woman in her mid-twenties and I have been going to Dr. Heyl since I can remember. I have never had a bad experience and would always reccomend Dr. Heyl and his practice to anyone looking for an experienced yet caring doctor. He's helped me through many health issues and he genuinely cares for his patients. I'll be forever thankful that my family chose him for our care since I was a child.

Also, the staff is awesome. They are the kindest people on this earth and really care for you. I appreciate all that this office does. Yes, I do wait often for an appointment, but they always let me know and give me that courtesy. Thank you Dr Heyl & Schoenthal!
by xxAnony xxx.xxx.242.135
May 13, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.57.121
July 01, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.210.163
June 08, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.141.210
August 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.255.42
April 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.153.122
March 14, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
February 29, 2012
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Map and Directions
1020 Center Ave, Pittsburgh, PA 15229