Directory > Providers > Doctor > Family Doctor > PA > Gettysburg > Leo Kratz, DO > Reviews

Leo Kratz, DO

Nearby

Family Doctors

LVHN ExpressCARE-MacArthur Road

Whitehall, PA

LVHN ExpressCARE-MacArthur Road

Whitehall, PA

LVHN ExpressCARE-MacArthur Road

Whitehall, PA

Natalie Lowrey MSN, FNP-C

Emmitsburg, MD
Get Featured on Wellness.com > Learn More
Leo Kratz, DO
Gettysburg Health Ctr
(3 Reviews)
> Get Phone Number & Directions
820 Chambersburg Rd Gettysburg, PA 17325
Add a Review

Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
The front office staff and Physican Asstistant, Niel, do very well, but Dr. Kratz is awful. He rushes us every time we visit, doesn't listen, is quick to make specialist referrals and overlooks needs when presenting with more than one issue. He's offered prescriptions and then forgot to fax them, resulting in wasted trips to the pharmacy and multiple reminder calls to his office.

In addition, when prescribed any controlled substance, the office staff will randomly call and demand patients to report within 24 hours with their pill bottles for a "pill count" and urine analysis and charge $25 each time. To charge a fee to patients in compliance is ridiculous. They force you to choose one pharmacy at the location you specify to have the meds filled. You can't choose Rite Aid in general and have access to all Rite Aid stores, which is, nice when you live in one city but work in another. You have to designate a specific pharmacy, sign a contract and only use that location. While I understand the need to monitor controlled substances, this facility is going over-board and it's highly inconvienent for someone who complies with usage instructions and does not abuse the drug. I've had many pill count visits and each time was in perfect compliance, but can't build enough credibility to reduce the number of pill count visits they demand. I've obtained a new doctor within the Wellspan family and have been assured I'll have none of the issues with him that I've had with Kratz!
by Melissa xxx.xxx.27.58
August 06, 2015
Was this provider's office too cold?
No, it was fine
Did this provider listen to your input and concerns?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.48.38
June 12, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 09, 2011
Add a Review
Map and Directions
820 Chambersburg Rd, Gettysburg, PA 17325