Mark Casaia, MD

Mark Casaia, MD
St. Luke's Easton Area Family Medicine 2925 William Penn Highway Suite 201 Easton, PA 18045
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 19, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 16, 2011
Does this provider have helpful information available online?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
March 09, 2011
Their prices were very fair. The level of care you get for the price is outstanding. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by ruth
March 02, 2011
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