Mark Springer, MD

Mark Springer, MD
Mark S Springer MD PC 6083 Hamilton Blvd Allentown, PA 18106
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you recommend this family doctor to others?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Mike xxx.xxx.144.16
January 02, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider have helpful information available online?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this family doctor friendly?
Extremely Friendly
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.5.152
October 05, 2013
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Would you recommend this family doctor to others?
Absolutely Not
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous xxx.xxx.72.109
September 12, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.38.236
April 24, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.187.74
April 04, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by patient xxx.xxx.0.226
November 26, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this family doctor to others?
Yes
by mark xxx.xxx.201.199
October 13, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.138.218
September 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.5.136
July 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.178.12
July 12, 2012
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