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Randy Ellerbrook, MD

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Randy Ellerbrook, MD
Westside Internal Medicine
(12 Reviews)
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9155 SW Barnes Rd Ste 205 Portland, OR 97225
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Doctor Ellerbrook made sure every single question I had was answered, and is available if I think of any more questions I want answered. All my questions were answered.
by Joseph Sadowski xxx.xxx.216.122
July 30, 2012
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider use current and safe equipment?
Yes
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
December 20, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 03, 2011
Not only was Dr Ellerbrook able to provide everything he promised me, he went above and beyond and exceeded my expectations. One thing I love about seeing him, is that he's always willing to ask for other qualified professionals' advice when he doesn't have an answer for my question. I never have to worry about him giving me a wrong answer just because he wasn't willing to ask for help. His office staff are always prepared for my appointment and remember everything about me. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Jennifer
September 26, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 25, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 02, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
July 07, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
April 30, 2011
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored.
by morgana
April 16, 2011
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Map and Directions
9155 SW Barnes Rd Ste 205, Portland, OR 97225