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John Fitzgerald, MD

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John Fitzgerald, MD
Salem Clinic
(11 Reviews)
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2020 Capitol St NE Salem, OR 97303
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Does the provider's staff maintain a professional appearance?
Mostly yes
by DDinOregon xxx.xxx.131.133
May 24, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by pipps xxx.xxx.136.156
October 29, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Kind of, but not very well
Were you able to relax during your appointment?
No, I was on edge
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.167.30
August 29, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Bente xxx.xxx.230.8
November 28, 2012
I went to Salem Clinic/John Fitzgerald with severe pain due to likely torn rotator cuffs at the end of 2007. It took until 3/2010 for him to request an MRI for one, 11/2010 for the other. He continually lied, saying the ins would never approve an MRI--when SC does inhouse referral approvals.* My ins said they would overturn a denial of the MRIs if SC denied them, as they were both covered and required under my ins agreement, but Fitzgerald flatly refused to request them.

The MRIs and subsequent arthroscopies confirmed that my rotators were severely injured with tears of the tendons, labrum, cuff, etc., and the multitude of injections that Fitzgerald placed into the joint has dissolved my cartilage, leaving large bone-on-bone lesions. When I finally got my medical records, I found he fraudulently documented that I was there for my many initial visits, attempting to get treatment for my shoulders, as, instead, being due to fictitious knee pain (never), neck pain (never) and back pain--which I never bother to report to MDs, as I know how to treat. He also documented fake conditions, such as 'spinal injuries since childhood', and a fake psychiatric condition he alleged was previously diagnosed. If another MD who filled in for him hadn't suggested that I might have rotator injuries, he would likely have never even entered this possibility, even though this was the only source of pain (other than headaches) I ever reported to him for over two years.

I had thought he was a pleasant enough, although rather incompetent, practitioner, until he ordered a potentially lethal dose of a pain killer--50x as strong as the minimal med I had been on for substantial injury--and one with black box warnings from the FDA cautioning about potential death due to respiratory depression. Curiously, he ordered this after he learned I now had a potentially litigable condition. I was prevented from taking it by a pharmacist.

I'm now left with a condition described as 'devastating' and 'life-altering, and live in constant pain--although at least still breathing. I no longer take his fumbling and errors as coming from an overwhelmed but well-meaning PCP. Do not go to either this practitioner or Salem Clinic without obtaining a copy of your medical record. (Also, both he and Byrkit are fond of placing patients on methadone for conditions that they decline to diagnose via imaging, such as degenerative disc disease. I was knowledgeable enough to escape this when he tried it--interestingly, I've grown an inch and a half since my thirties, but, without any imaging, this diagnosis added to my record as well.)

(*they're technically able to say these are 'denied' by the ins, as they make their determinations as 'an agent for the ins'. Their medicare-based plans allow them to keep as profit that portion of their cut of the premium monies they don't spend of patients.)
by former quality assurance reviewer xxx.xxx.156.96
July 26, 2012
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
Was it easy to make an appointment with this provider?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.156.96
May 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.90.206
March 26, 2012
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
December 27, 2011
Was this family doctor's staff friendly?
Yes
by Anonymous
December 16, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider answer all of your questions?
Yes
by Anonymous
June 26, 2011
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Map and Directions
2020 Capitol St NE, Salem, OR 97303