They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They were kind of friendly, but I wasn't very impressed. The office was easy enough to find. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I was confident that they were using the latest treatment methods.