Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I have more than once recommended them to my friends and people I've met. They are the best of the best! They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.