John Costin, MD

John Costin, MD
Lakeland Eye Surgeons 5700 Cooper Foster Park Rd W Lorain, OH 44053
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by David Haynes xxx.xxx.139.207
August 06, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Don Buchanan xxx.xxx.17.191
November 10, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Steve xxx.xxx.205.91
October 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Kathi xxx.xxx.122.82
May 08, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you recommend this ophthalmologist to others?
I Already Have
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
December 28, 2011
They were kind and sympathetic to my situation. When I left my appointment I was pleased and that I knew I would recommend them. My questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
December 28, 2011
Would you recommend this ophthalmologist to others?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
December 13, 2011
Everyone in my community knows that they are the absolute best in the field. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited.
by Anonymous
August 01, 2011
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